


<img src="http://www.blawg.com/claimscript.aspx?userid=Kgsmith&LinksID=1907">THINK ABOUT IT!!!

On more than one occasion someone who held a manager's position has said to me that they don't want to have to think about security. They don't want it to be a priority on their list of things to do. How about you? Where do you place security on your list? If you put it there at all, and it makes it in the top 5 does it get accomplished every day? Or only when something bad happens like a theft, data breach, workplace violence or some other major event?
It would be nice if security didn't have to make the list at all, but that's not practical. It's necessary and frankly it needs to become part of your daily routine as much as any other priority you place value on. The only way to ensure that your company, your employees and customers remain safe is to put security on the list every day. Day in and day out.
Think about security and your business daily. Plan for it. Discuss it. Budget for it. Put it near the top of your to do list. Everyday.

I want to take a look behind the scenes of how shoplifters are apprehended and why this is antiquated, costly and ineffective.
Over 463,000 shoplifters were apprehended last year. This means that for every shoplifter apprehended there was at least one employee (usually security) involved who spent time watching, stopping, apprehending and possibly prosecuting each shoplifter. This process could take anywhere from 1 to 4 hours (or more). Why? To recover an average of a little more than $128.00 in merchandise? This hardly seems cost effective.
Why not spend more time on preventive techniques? This would save payroll, possible violence, injuries to both shoplifters and employees and potential litigation. I don't understand the need to always apprehend. Yes, I know it's exciting making apprehensions. Yes, I understand the lost civil restitution income. But do these things offset the other factors listed? I don't think so.
When possible, why not force the shoplifter to 'dump' the merchandise, write up a recovery and track how much was prevented from being stolen? My guess is that over time, recoveries and payroll dollars spent focusing on issues such as employee theft (over $800 average recovery) safety and training will save companies allot more money than catching shoplifters.
Don't misunderstand my position. Shoplifters do need to be apprehended and prosecuted. Just not ALL of them. Use prevention whenever possible and if that doesn't work, send them to jail.